Terms & Conditions

Ordering Information

Satisfaction Guaranteed

Our aim is total customer satisfaction. If you are not completely satisfied with your purchase, simply return it to us immediately within . We are happy to exchange , subject to it being returned unworn in its original condition and packaging, and will all labels still attached.We cannot refund any garments that have been ordered or embroidered for a specific school or any other embroidered or printed design.

RETURNS (STOCK ITEMS ONLY)

ALL RETURNS MUST BE PRE AUTHORISED PRIOR TO

RETURNING GOODS AND A RETURNS NUMBER SHALL BE PROVIDED .

RETURNS OR EXCHANGES WILL NOT BE POSSIBLE ANY OTHER WAY

THIS CAN BE DONE in writing BY EMAIL OR BY LETTER TO

setschoolwear4000@msn.com

Set Schoolwear

10 Broomland Street

Paisley PA1 2LR


ALL SALES ARE FINAL .THE COMPANY DOES NOT TRADE ON A ' SALE OR RETURN 'BASIS.

 

1.PROOF OF PURCHASE (RELEVANT ORDER INFORMATION REQUIRED) MUST BE ENCLOSED WITH YOUR RETURNS.

2.YOU HAVE A RIGHT TO CANCEL YOUR ORDER FOR ANY REASON.YOU  HAVE 7 WORKING DAYS FROM THE DAY AFTER DELIVERY TO CANCEL YOUR ORDER IN WRITING e.g. by e-mail ,fax letter etc.

PLEASE INFORM US IN WRITING WITHIN THE 7 WORKING  DAYS IF YOU WISH TO CANCEL THE ORDER.

IF YOU ARE CANCELLING YOUR ORDER AND YOU RETURN THE ORDER THEN PLEASE REMEMBER THAT YOU ARE RESPONSIBLE FOR THE COSTS IN RETURNING THE ORDER.PROOF OF POSTING OF THE CANCELLED ORDER SHOULD BE RETAINED WHEREEVER AND ENCLOSED WITH THE GOODS.

3.ALL GOODS MUST BE RETURNED IN GOOD CONDITION ,ORIGINAL PACKING (IF POSSIBLE) AND SUITABLE FOR RE-SALE.PLEASE COULD YOU TRY TO ENSURE THIS IS DONE AS SOON AS POSSIBLE.

4. A TRACKABLE FORM OF PROOF OF POSTING MUST BE KEPT IN THE EVENT OF ITEMS GOING MISSING WITH A TRACKING NUMBER .

If you have any problems, comments or queries we would be pleased to hear from you, and will do everything we can to help you.
Terms & Conditions

This does not affect your statutory rights.

Accuracy of Content
Set Schoolwear make every effort to ensure that specifications and product details are correct and have taken every care to ensure that the colours and photographs shown on these websites give a true representation of the garments, though we cannot guarantee this in every case. We reserve the right to make changes to the items shown on these websites.

The prices quoted on these websites may be  valid for Internet sales only.

When an order is placed the customer will be notified by email to confirm receipt of the order.

All prices are in £ sterling and inclusive of VAT at 20% where appropriate.

Price
All prices shown in these websites are inlclusive of post and packing and inclusive of VAT where appropriate and any other promotional offer and discount scheme.

Payment
Payment from account customers can be made by cheque, bank transfer , paypal or credit/debit card.

You can pay using your paypal account which will be processed through paypal www.paypal.co.uk

When paying with your credit or debit card online using sage pay you will be transferred to a secure payment area on sagepay to enter &  process your payment details from www.schoolwearscotland.com.


Security Statement
Credit card security is one of the top priorities at Set Schoolwear  which is why we can guarantee secure ordering for our customers through paypal & with your credit or debit card through sagepay

Privacy Policy
Set Schoolwear   are committed to protecting your privacy. We will only use the information provided by you in accordance with the Data Protection Act 1998.

You can check the information we hold about you by emailing us. If you find any inaccuracies we will correct it or delete it as instructed by you.

Accuracy of Content
Although we endeavour to be accurate with all product details and prices, if a product or price is incorrect due to a typographical error we have the right to refuse or cancel any order whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the original debit. We have made every effort to display the colours of our clothing ranges as accurately as possible. However, as the actual colours that you see will depend on your monitor, we cannot guarantee that your screen will accurately render the exact shade of the product that is delivered to you.

Delivery
Goods are delivered by Royal Mail or Courier or Fastway and will require a signature on receipt. If delivery has to be attempted more than twice due to the recipient not being in to receive the goods, a second delivery charge may be made. Furthermore, if the recipient requires a delivery to be redirected, a second delivery charge may also be incurred.Delivery is Free for all orders over £19.99 and a small charge of £2.99 for orders £9.99 or less   in the First instance within the u.k

.INTERNATIONAL Orders outside the u.k MAINLAND are subject to an airmail recorded delivery charge of £9.99.
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There are occasions where the demand on certain products outstrips supply and in these cases delivery may be more than 21 working days. If this problem arises, Set Schoolwear will try to  contact you to update you on the progress of your order. For embroidered items, we carry in excess of 10000 items however in an exteme case delivery can take between 7- 28 working days . You will be required to sign to acknowledge receipt of your order when it is delivered.

Non Delivery, Damage in Transit
Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please  contact us  immediately. You must keep the original packing in case you have any reason to return your purchase.

Product Guarantee
In the unlikely event that you experience any problems with any product supplied by SetSchoolwear  you should contact us  You can return any item of clothing for exchange or refund provided it is unused and returned in its original packaging and you have the Packing List documentation. This returns policy does not apply to altered, personalised or custom-made garments.

Cancellation of Order
PLEASE LOOK AT THE ABOVE RETURNS POLICY ABOVE 

To return items to us, simply use the Returns Label and Returns Form that are provided with your order.

Set Schoolwear cannot accept the return of any product or garment that has been embroidered with a logo or personalised in any other way. We also cannot accept the return of any swimwear or underwear or other hosiery, whether or worn or not.

Force Majeure
Set Schoolwear not be under any liability whatsoever in the event that schoolwearscotland.com ,schoolwearscotland.co.uk, kitmykid.com are prevented or delayed from supplying or making delivery of any goods by any reason or cause beyond the control of Set Schoolwear.

Risk and Ownership
The risk in the goods passes to you when the goods are delivered to the delivery address.
Complaints
We aim to provide a high standard of customer service. If however we do get it wrong we will do everything in our power to put it right! We will acknowledge any complaint emailed to us.

Trademarks
All trademarks, service marks and trade names are the property of their respective owners.

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